> ## Documentation Index
> Fetch the complete documentation index at: https://guide.garde.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Running the commissary: incoming orders

> Confirm, deny, fulfill, and export store orders from the warehouse side.

**Who:** the warehouse / central-kitchen team.
**When:** every order day — usually daily.

If your chain runs a commissary, it operates as its own Garde workspace: stores place orders like any vendor order (see [Ordering from commissary](/operating-guide/ordering-from-commissary)), and the commissary fulfills them here.

## Work the queue

**Commissary → Incoming Orders** lists every store order with PO number, store, and status — tabs run **Pending → Needs Delivery/Pick Up → Fulfilled**, with **Denied** and **Cancelled** alongside, and an **Export** column tracking the accounting trail.

<img src="https://mintcdn.com/garde-590480cc/rtyu7WQ0XbwWvnlj/images/screenshots/incoming-orders.jpg?fit=max&auto=format&n=rtyu7WQ0XbwWvnlj&q=85&s=63be4e870a37d15b75a1af38e67b8155" alt="The incoming orders queue with status tabs and confirm actions" width="1568" height="737" data-path="images/screenshots/incoming-orders.jpg" />

1. Open an order to review lines and quantities — problem orders are flagged (*unresolved issues detected*). You can **edit quantities, remove lines, or add items** the store forgot before confirming.
2. Check each line's **In Stock** and **After Confirm** columns — Garde warns when confirming would push stock negative, and draws stock down on the actual delivery or pickup date, not the moment you confirm.
3. **Confirm** what you'll fulfill — multi-select works. Once confirmed, the store can no longer edit the order.
4. **Deny** what you can't fulfill — a reason is required, and the store sees it.
5. After fulfillment, **export the outgoing invoice** straight from the confirmed order — priced off the order guide's selling price, it becomes the store's bill. When an order can't export, the banner names the blocker.

<img src="https://mintcdn.com/garde-590480cc/rtyu7WQ0XbwWvnlj/images/screenshots/incoming-order-detail.jpg?fit=max&auto=format&n=rtyu7WQ0XbwWvnlj&q=85&s=4eb337a4b79b3892f98df57c9da2894f" alt="An incoming order: details, activity, and Confirm / Deny / Edit Order actions" width="1568" height="737" data-path="images/screenshots/incoming-order-detail.jpg" />

## Two shortcuts worth knowing

* **Combine orders for the same date** — when a store has more than one order for the same delivery or pickup date, Garde suggests merging them at confirm time, so picking, delivery, and invoicing happen once.
* **Order on behalf of a location** — raise a one-off order for a store yourself; the store's usual orderers are emailed automatically.

<Tip>
  Work the queue at a fixed time daily and publish a cutoff to stores ("order by 9pm for next-day"). The whole loop depends on that rhythm.
</Tip>
