> ## Documentation Index
> Fetch the complete documentation index at: https://guide.garde.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Reviews & guests

> Track reviews and group guests for follow-up.

## Reviews

Garde pulls in your reviews from **Yelp** and **Google Reviews** and runs AI insights on them.

Use it to:

* Read all your reviews in one place instead of checking two apps.
* Spot recurring complaints early. Three mentions of "slow service on weekends" is a staffing problem, not bad luck.
* Track whether sentiment moves after you change something.

Read the insights weekly. A one-star review is feedback; five one-star reviews about the same dish is a decision.

## Guest segments

Garde groups guests from your POS customer data by:

* **Visits**: regulars vs. one-timers.
* **Spend**: your high-value guests.
* **Recency**: who hasn't been back in a while.
* **Favorites**: what each group actually orders.

Use segments to target offers: win back lapsed regulars, reward top spenders, promote the dish a segment already loves. Blast-everyone campaigns waste money; segments don't.