Before you start
Have ready:- Your POS admin login (the account that owns the POS, not a manager passcode).
- For Toast: the POS passcode. The setup flow asks for it.
- One connection per location. Multi-unit? Repeat per store.
Connect it
- Sign in to the dashboard at app.munchinsights.com.
- Open the POS setup flow.
- Pick your system: Toast, Square, or Chowbus.
- Sign in with your POS credentials and grant access.
- Wait for the first sync.
What syncs
- Menu: items, groups, modifiers, discounts.
- Orders and sales: every closed check, split by channel.
- Labor: shifts and hours.
The first sync
The first sync pulls your history, so it takes longer than you’d expect. Hours, not minutes. Don’t panic when yesterday’s numbers show up before last year’s. Check back the next morning. If sales still look empty after a day, email support@munchinsights.com.Know-how
- Connect with the POS owner account. A manager-level login can connect and then silently lose permissions later.
- After the sync, spot-check one day: pick yesterday, compare net sales here vs. the POS report. Same date range, same location. Match once and you can trust it.
- Change POS providers later? Connect the new one; history from the old connection stays.