Supported POS
- Toast: full support. Menu, orders, sales, and labor.
- Square: menu, sales, discounts, and customer data.
- Chowbus: order and sales sync.
What syncs, in practice
- Menu: items, groups, modifiers, and discounts. When you 86 an item or change a price in the POS, the dashboard follows.
- Orders and sales: every closed check, classified by dining option (dine-in, takeout, delivery). This is what powers Sales and Channels reporting.
- Labor: shifts and hours worked, feeding labor cost and overtime reporting.
Delivery platforms
Third-party orders show up as their own channels:- DoorDash
- Uber Eats
- Grubhub
- ChowNow
- ezCater
If numbers don’t match the POS
- Give a fresh connection a day. The first historical sync is big.
- Compare the same date range and location. Most “mismatches” are filter mismatches.
- Still off? Email support@munchinsights.com with the date and the two numbers you’re comparing.