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If you use QuickBooks Desktop and have been connected previously but need to reconnect, follow these steps.

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Step 1: Download the QWC File and Copy Password

  1. Log in to Garde and navigate to Settings > Connected Data.
  2. Find Intuit QuickBooks Desktop/Enterprise and click Manage.
  3. Click Download QuickBooks Desktop Web Connector file.
  4. Click Copy Password — this is the safest way to grab the password.
Tip: Use the Copy Password button rather than manually highlighting and copying the password — manual copy can sometimes introduce errors.
Move the downloaded QWC file to the same folder as your QuickBooks Company File.

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Step 2: Open QuickBooks Web Connector

Method 1 (recommended): In QuickBooks, go to File > App Management > Update Web Services. Method 2: Search for “Web Connector” in your Start menu or search bar.

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Step 3: Add Garde to Web Connector

You should have:
  • QuickBooks Web Connector open
  • The .qwc file downloaded
  • Admin credentials for your QuickBooks Company File
  • The Web Connector password copied from Garde
Steps:
  1. In Web Connector, click Add an Application.
  2. Navigate to the .qwc file, select it, and click Open.
  3. Click OK in the “Authorize New Web Service” window.
  4. In the Application Certificate window, select “Yes, always: allow access even if QuickBooks is not running”.
  5. If prompted, select the Garde user you created in QuickBooks.
  6. Click Continue, then Done.

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Step 4: Enter Password and Sync

  1. Paste the password into the Web Connector password field.
  2. Click outside the field to save it.
  3. Check the box next to Garde, then click Update Selected.
If the sync completes, you’ll see “OK” in the Status column.

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Step 5: Contact Support

After reconnecting, email contact@garde.app to ask our team to verify and reconnect your account mappings.

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Troubleshooting

Web Connector window disappeared? Open it again via File > App Management > Update Web Services in QuickBooks. Password not working? Go to Settings > Connected Data > Manage in Garde and use the Copy Password button to get a fresh copy. Sync shows an error? Make sure you’re logged into the correct Company File as Admin, and that the QWC file is in the same directory as your Company File.