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You’ve got a team behind you. Whether you’re brand new to Garde or have been using it for years, we’re here when you need us. Here’s how to get help fast.

1) Browse the Help Articles

Start here. Search by keyword or browse by topic — odds are someone has already asked your question. If you can’t find what you’re looking for, tell us. We’ll add it.

2) Email Our Support Team

Drop us a line at contact@garde.app. We respond quickly, and we genuinely want to hear from you. When emailing support, please include your restaurant unit name (or location) and any relevant screenshots. This allows our team to identify your account and respond efficiently. You can also submit a ticket using the link in the upper right corner of the help center.

3) Request a Phone Call

We don’t have a phone line — but we’re happy to hop on a call. Just email contact@garde.app or submit a ticket with the topic you’d like to discuss, and we’ll set something up. Pro move: be at a computer during the call so we can screen share. It makes troubleshooting way faster.
Our support team can assist in Spanish and Chinese in addition to English.

4) Onboarding Support

New to Garde? Our onboarding team will walk you through the full setup — connecting your POS (Toast, Square, Clover, or ChowBus), linking your accounting system (QuickBooks Online or Desktop), and getting your team comfortable with the platform. We’ll make sure you’re running smoothly before we hand off to support.

5) Live and Recorded Trainings

We run training webinars that walk you through Garde’s features hands-on. You can join live or watch recordings whenever it’s convenient. Check out the Training at Garde page for the full list of topics.