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You can add a brand-new person to Garde, give an existing user access to more units, or remove someone’s access entirely. The rule of thumb: you can assign someone the same role you have, or anything more restricted. A Restaurant Admin can assign any role, while a Manager can only add Managers or Users. If you’re a Garde Admin in multiple units, you can manage a user across all of those units at once.
Your team owns user management. Garde support won’t add or remove users for you. Keep roles up to date so only the right people have access.
Not sure which role to pick? See What are the different user permissions in Garde?
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Adding a brand-new user to Garde

  1. Go to Setup > Users and click + Invite a New User.
  1. Enter the new user’s email address and select their Role (Restaurant Admin, Accountant, Manager, User, etc.).
    • To assign multiple roles, hold Ctrl (PC) or Command (Mac) while clicking.
    • The Garde Admin checkbox is separate and overrides all other roles. Use it sparingly.
    • Need help choosing? See all user permissions
  2. If this person needs access to multiple locations, check Select more restaurants… and pick the units. You’ll need Garde Admin permissions at every unit you select.
  1. Scroll down and click Invite.
  2. Since this person is new to Garde, you’ll see a prompt to create their login.
Set a Login name — this is what they’ll type to sign in. It can be any combination of letters that isn’t already taken.
  • Common patterns: first name + last initial (“rebeccad”) or first initial + last name (“rdavidson”). You can also use their email address. Whatever you pick, it must be all lowercase.
  • If the name is already taken, you’ll get a warning when you click Invite and can try a different one.
  1. Enter the user’s first and last name, then click Invite again. They’ll receive an email from “no-reply@garde.app” with a link to set their password right away.
    • No email? Go back to their user record and resend the invitation.
    • Password requirements:
      • At least 8 characters
      • Must include lowercase, uppercase, a number, and a special character (!@#$%^&*)
      • Can’t reuse any of your last 5 passwords
      • Can’t include personal data (your name, phone number, etc.)
      • Can’t include common phrases (like the word “password”)

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Giving an existing user access to an additional unit

  1. Go to Setup > Users and either click + Invite a New User or search for the person by name. (“New user” here just means they’re new to this particular unit.)
  2. Enter their email address and select their Role.
    • Hold Ctrl (PC) or Command (Mac) to select multiple roles.
    • The Garde Admin checkbox overrides all other roles.
    • Need help choosing? See all user permissions
  1. To grant access to multiple locations, check Select additional restaurants… and choose the units. You’ll need Garde Admin permissions at every unit you select.
  2. Click Invite. If this person already has a Garde account, you’re done. If you see fields for Login, First Name, and Last Name, that email doesn’t have a Garde account yet — follow steps 5 and 6 from the section above to finish setup.

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Remove a user’s access from one or all units

  1. Go to Setup > Users and search for the person. Click anywhere on their row to open the Edit a User page.
  2. At the bottom right, click Remove Access. If you’re a Garde Admin, you’ll see a split button — click the arrow to remove the user from all units, or just click Remove Access for the current unit only.
  1. Confirm by clicking Remove Access again. The user loses access immediately.
What happens when you remove someone? They lose access right away and can no longer log in (once removed from all units). However, there’s no “delete user” option in Garde — their historical data (invoices they uploaded, counts they entered, etc.) stays in the system. You won’t lose any records.