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Keeping Everyone in the Loop

Restaurant Admins, Franchisee Accountants, and Garde Admins can control exactly who gets notification emails. If you run multiple units, you can customize notifications per location or manage them all at once. Garde sends automatic emails for these events:
  • Accounting Update (Weekly Snapshot)
  • Invoice Image Issues
  • POS Expired
  • Cost Monitoring Alerts (Price Alerts and Plate/Pour Costs)
  • Sales
  • Unbalanced Journal Entry
  • Unmapped Sales Entry
  • Vendor Setup
Which notifications matter most for each role? Accountants and bookkeepers will want the Accounting Update (Weekly Snapshot) and Unbalanced Journal Entry alerts. Managers and GMs should prioritize Invoice Image Issues, Cost Monitoring Alerts, and Sales emails so they can catch problems early. When in doubt, start with the defaults and adjust as your team tells you what’s useful.
Looking for mobile push notifications? See Push Notifications in the Mobile App.

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How to Adjust Notifications

Go to Setup > Notifications. If you have multiple restaurants, all your units show up on this page. Use Manage Individually for per-unit settings, or Manage Combined to apply the same settings everywhere. On the left side of the screen you’ll see each notification type and which roles or users currently receive it.

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Removing Recipients

Click the X next to a user’s name or role to remove them from that notification:

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Adding Recipients

Click the + icon in the top right of any notification cell to add someone:

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Customization: People and Roles

When adding recipients, you can choose individual users by name or entire roles (like Manager, Accountant, etc.): Want every user to get a specific email? Add by role and select “All Users.” For multi-unit groups, check the Add to all Restaurants box to apply your selection across every unit:
“All Restaurants” means all restaurants currently in Garde. If you add a new unit later, you’ll need to set up its notifications separately.

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Troubleshooting: Not Receiving Emails

Two common reasons someone might not get notifications:
  1. They opted out of emails. If a user turned off emails in their personal account settings, they won’t receive notifications even if you add them to the list.
  2. No one holds that role. If you set a notification to go to “Accountant” but nobody in the unit has the Accountant role, no email gets sent. Make sure every role you’re targeting has at least one user assigned. See how to add or remove users and how to edit user roles.