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We’re really bummed to hear Garde isn’t hitting the mark—your tech should make restaurant life easier and efficient, so we’re disappointed to hear it’s not. If you need to proceed with the cancellation see the “How to cancel” section below. **
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But, if you’re open to it, we’d love to help turn things around with the offer below.

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What Happens After Cancellation

✅ 1 free month of Garde**
**✅Dedicated 1:1 support from our Professional Services team (made up of real restaurant pros who live and breathe Garde) in a 45-minute working session to tackle your toughest challenges and make sure you’re getting full value out of Garde … on the house. If you’re game, please schedule a call with our Professional Services team here - use code BACKONTRACK_OPS to waive the fee. We’ll focus first on some quick wins for you and your team and then set you up for long-term success. Once you’ve attended the first call, we’ll apply the free month credit(s) to your account.**** __________________________________________________**
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Pass on the free month + support | How to cancel:

If you’d still prefer to move forward with cancellation, we’re (very) sad to see you go. To finalize your request, please complete the cancellation form, which you can find by navigating to Setup > Subscription Details in Garde. Please note that you’ll need to have “Billing Contact” user privileges and complete this for each of your restaurants in Garde as needed.

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⚠️ Important:

  • Your cancellation won’t be official until the form is submitted - Please ensure you submit a cancelation form for each of your units.
  • You will get a cancellation confirmation email upon submission
  • If your account is charged before the form is submitted, we’re unable to issue refunds so your account will remain active through the end of the billing period
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Keep your data handy

As restaurant people, we always want to see those in our community succeed - whether they’re a client or not. So, pro-tip: if you plan to move to a new software down the road, we recommend exporting your product info, purchase reports and recipes. It’ll save you a headache during any future onboarding processes. After you go through the cancelation process above, you will be able to access your account for 12 months. After 12 months, you will permanently lose access to your account. If you change your mind during this time, you can contact contact@garde.app and we can get your account going again.

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Is there anything I can’t access after I cancel?

Once your cancelation has taken effect, we will not provide any more invoice processing, sales reporting, or exporting to your accounting system. You will continue to have access to your historical data like inventory, recipes, closed orders and some reports. However, not all reports will remain functional. Specifically, things like your P&L, which need to be calculated, will no longer be accessible to you. Code : 100%OFFWEB