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This guide walks you through entering your billing details and paying your Garde subscription. Everything is managed under Setup > Subscription Details.
You’ll need the “Billing Contact” role to access the Subscription page. This add-on role can be given to any user at any time and won’t change any of their other permissions.
Your Garde subscription auto-charges on your billing date, so you only need to enter your payment info once. Want to receive invoices automatically? Set up your Billing Contacts (instructions at the bottom of this page) to get emailed invoices — you can even have them sent straight to your Garde unit.
See a “Manage Subscriptions” button instead? Follow these instructions.See Tom the Tomato? Follow these instructions for new customers.

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Entering Payment Details

1. Navigate to Setup > Subscription Details. You’ll see a screen showing your bill amount, due date, payment details, and billing contacts. Click the “Input Billing Details” button. 2. On the Billing Details screen, select a plan:
  • Annual Plan — Save 10% by paying for one year up front. You’ll be billed annually at a reduced monthly rate instead of the standard monthly price.
  • Monthly Plan — Pay month-to-month at the standard rate.
3. Choose your payment method — ACH or Credit Card: 4. Enter your payment details using the instructions below.

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ACH

No processing fees with this option.
Contact your bank and ask them to whitelist our payment processor, “Intuit Payments”, using these ACH codes: 9215986202, 5472116301, and 9775071990. This helps make sure your payments go through without issues.
When entering the phone number, type it as 8884889612 (no dashes).

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Credit Card

Fill out the required form details.
A 3.5% processing fee applies when paying with a credit card.
5. Type your name in the box to certify use of the digital signature, and check the box to agree. 6. Add a signature — you can draw one or insert an image. 7. Click “Review Payment Details”. 8. Review your details and check the confirmation box to acknowledge the billing information. (If you selected ACH, you may see an option to save this billing info for Bill Pay.) 9. Click Save to submit.

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Setting Up Billing Contacts

If you’d like to receive a copy of your invoice, you’ll want to configure your Billing Contacts. Without this, you’ll just see the charge on your bank or credit card statement — no invoice will be emailed. Invoices are sent on the day the bill is paid. Click the “Manage Contacts” button on the far right side. A pop-up will appear asking if you’d like invoices sent to Garde. If you check this box, invoices will automatically be processed in your unit and available for export to your accounting system. If you want anyone else on your team to receive a copy of the invoice by email, add their email addresses in this box as well.
When your unit was first created in Garde, the email addresses provided during initial setup will continue to receive notifications about upcoming charges and payment failures. If you need to change those contacts, reach out to contact@garde.app. These contacts are separate from the Billing Contacts you can edit under Subscription Details.