Before you start
You need two things open side-by-side:- The Garde sales journal for the day. Open Sales Journals, click the row to expand the line-by-line breakdown.
- The Toast Sales summary for the same location and same business day. Go to Reports → Sales → Sales summary (toasttab.com/restaurants/admin/reports/sales/sales-summary), then set the date range to a single day and select the matching location.
The three fast checks
If these three tie out, the journal is almost certainly correct.- Gross sales. In Toast’s Sales Category Summary, toggle on the Gross sales column and sort it descending. The journal’s
Gross Sales:lines are in that same order, so they match row-for-row — and their total equals Toast’s Net Sales Summary → Gross sales. - Tax, tips, and gratuity. The journal’s
Summary: Tax,Summary: Tips, andGratuity (Service Charge)lines should match Toast’s Revenue Summary cards of the same name. - Every payment tender. Each
Tender Total:line should match the Total column for that payment type in Toast’s Payments Summary. Card types match by name; third-party delivery labels (DoorDash, Grubhub, Uber Eats) vary by restaurant, so match those by platform. Cash is the one exception — see below.
Field-by-field comparison
The tables below use a real day as a worked example. Your numbers — and your sales categories — will differ, but the source card for each line never changes.Gross sales (credits)
Your Toast sales categories are specific to your menu — what reads as “Food / Beverages / Alcoholic Beverage / Other” for one restaurant may be “Kitchen / Bar / Retail” for another. Don’t match them by name. Match by order instead:- Open Toast’s Sales Category Summary.
- Click Columns and toggle on Gross sales.
- Sort by Gross sales, descending.
Gross Sales: lines in that same descending order, so they line up row-for-row. Their total also equals Toast’s Net Sales Summary → Gross sales.
Example — your categories, order, and amounts will differ:
In this example the journal’s
Gross Sales: Other line lines up with Toast’s No Sales Category Assigned — exactly why you match by sorted position, not by label.
Discounts and tax (credits)
Tips and service charges (credits)
Payment tenders (debits)
Match each against the Total column of the Payments Summary — this column already includes tips and gratuity collected on that tender.Third-party delivery names vary. The Toast payment-type labels for DoorDash, Grubhub, and Uber Eats depend on how each restaurant set up its dining options, so those rows may not read exactly
Doordash / Grubhub/seamless / Ubereats. Match them by delivery platform and amount, not by the exact label — in the journal all three post to the same ThirdParties online-Receivables account.Cash adjustments, unpaid orders, and gift cards
Three watch-outs
These are the spots where Garde and Toast use the same words for slightly different numbers. Knowing them up front saves a chase for a discrepancy that isn’t one.Credit-card tenders include tips and gratuity. The
Tender Total: Amex of $482.59 is the full amount swiped — card sales plus the tips and gratuity charged to Amex cards. Don’t try to reconcile it against net sales. The matching figure is the Total column in the Payments Summary, not the Amount column.Gross vs. net sales. The journal records gross sales (the
Gross Sales: lines) and books the discount as its own line. Toast’s headline Net sales ($3,705.90) is already gross minus discounts and refunds. Reconcile gross-to-gross, then confirm the discount separately — don’t compare the journal’s sales lines against Net sales.If it doesn’t balance
Every Garde sales journal is a balanced double-entry: total debits equal total credits (the Is Balanced? column). Use these identities to locate a mismatch:- Credits = Gross sales + Gratuity + Tips + Tax ($3,848.80 + $85.60 + $384.99 + $320.05 = $4,639.44)
- Debits = Payment tenders + Discount + Cash adjustment ($4,486.56 + $142.90 + $9.98 = $4,639.44)
- Payment tenders ($4,486.56) + cash adjustment ($9.98) = $4,496.54 = Toast Total amount.
- Journal credits ($4,639.44) − discount ($142.90) = $4,496.54 = Toast Total amount.
- Confirm date and location first. Re-check the Toast filters before anything else.
- An unbalanced journal usually means a mapping gap. A new payment type or sales category that isn’t mapped will throw the entry off. Fix the mapping in Setup → Sales Mapping, not the entry itself.
- A single tender is off? Check the Payments Summary Total column (tips and gratuity included), and for cash confirm you’re reading Total cash, not Total cash payments.
- Still stuck? Contact support at support@munchinsights.com with the location, date, and the line that won’t tie.