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If you receive an invoice with missing items, Garde can still process it and will account for any handwritten adjustments. Many restaurants have their own guidelines, but here’s what works best:
  1. Cross out the “Qty Shipped” amount and write the correct quantity next to it. Add a clear handwritten note explaining the issue (for example, “return” or “short”). Only explicit cross-outs are recognized as adjustments — circles, check marks, and other marks won’t be treated as changes, since restaurants often write all sorts of things on their invoices.
  2. We also recommend putting a line through the final total as an extra indicator that something has changed.
Example: Simple enough. We’ll handle the math to make sure the total comes out right.

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Default Settings

By default, Garde processes the return and adjusts the invoice total to reflect the corrected amount. This is called “Combined” and you can find it under your Vendor Settings. Combined (Default)
  • The uploaded invoice appears as one invoice in Garde.
  • The entered information comes from the vendor invoice and accounts for any handwritten adjustments.

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Adjusting Your Vendor Settings

Garde gives you other options for handling handwritten credits and adjustments. You can change these settings at any time, and you can also choose a setting for all vendors at once. Invoices will be processed according to your settings going forward, but changes won’t apply retroactively to invoices already processed. To set your preference, go to the Vendor menu:
  • Select Vendor and click on the vendor you want to edit
  • Click the Edit icon to the right of the vendor name
  • Scroll down to the Invoice Configuration section
You’ll see the Handwritten Vendor Credit Process dropdown. This dropdown controls how Garde handles handwritten adjustments on invoices from that vendor. Here are your options: Combined (Default)
  • The uploaded invoice appears as one invoice in Garde.
  • The entered information comes from the vendor invoice and accounts for any handwritten adjustments.
Separate
  • The uploaded invoice appears as two invoices in Garde.
  • The first invoice is entered as it appears on the vendor invoice — without accounting for handwritten adjustments.
  • The second invoice has a negative value for the amount indicated by the handwriting.
Skipped
  • The uploaded invoice appears as one invoice in Garde.
  • The information is entered as it appears on the vendor invoice — handwritten adjustments are ignored.