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Update 8/23: We’ve been working with QuickBooks on this issue. Intuit has identified the underlying problem affecting all QuickBooks Desktop customers and released a patch to correct the Certificate Revoked error. Their engineering team is testing the patch internally, and they’ll roll it out as soon as it clears deployment.
The instructions below will help you resolve this issue so you can get back to exporting your data. They’re based on guidance originally found here: How to fix the error QuickBooks - Application with Revoked Certificate. We’re doing our best to help, but ultimately this is an Intuit issue that their team needs to fully resolve. Before you start:
  • Follow these instructions exactly as written. Don’t skip ahead or assume you’ve got it covered before finishing the last steps.
  • If you’re in a hosted environment like RightNetworks or a similar service, you’ll need to contact your service provider — they’ll need to fix this on their end since you won’t have access to the required files and folders.
  • If these steps don’t work for you, we recommend reaching out to Intuit directly.

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Update QuickBooks

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1) Go to Help > Update QuickBooks Desktop

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2) On the “Update QuickBooks Desktop” window, click “Get Updates”

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3) Close the company file, then exit QuickBooks

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4) Download the latest version of the Web Connector

Go to this page to download it: How to fix the error QuickBooks - Application with Revoked Certificate

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Close All Versions of QuickBooks

Before moving on, make sure every instance of QuickBooks is fully closed. Open Task Manager and end any tasks that look like QBW.exe, QBW32.exe, or QBWebconnector.exe.

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Replace the Web Connector

  1. Navigate to the folder where the Web Connector is installed:
    • QB 2022 or 2023 (64-bit): C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\
    • QB 2021 (32-bit) or older: C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\
  2. Right-click QBQWebConnector.exe and rename it to OLD_QBQWebConnector.exe.
  3. Go to your Downloads folder and copy the QBWebconnector.exe file you downloaded from How to fix the error QuickBooks - Application with Revoked Certificate.
  4. Go back to the Web Connector folder (from step 1) and paste in the new QBQWebConnector.exe.
  5. Open QuickBooks, then open the Web Connector and try your export again.