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Got an email that looks like this? Here’s what it means, how to fix it, and how to control who receives these notifications.

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Some Context

For a sales entry to export to your accounting system, every POS “sales line” on the entry needs to be mapped to an accounting system account. From time to time, restaurants introduce new discounts, start accepting a new type of tender, or make another change that creates a new POS line. Garde usually picks up these new lines automatically so they’re allocated correctly in your sales reports. But we have no way of knowing which accounting system account they should map to — that’s where you come in. Without the mapping, the entry won’t export to accounting.

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How to Fix Unmapped Lines

In the example above, Garde pulled a new line from your POS called “Gross Sales: Retail.” Because it’s new, it needs to be mapped to the right GL account before your sales entries can export.
  1. Go to Accounting > Sales Mapping in the navigation bar.
  2. For each line that’s missing a value in the “Accounting System Account” column, double-click to select the correct account.
  3. Click Save Changes when you’re done.
For more on Sales Mapping, see: Sales Mapping - How do I get sales entries from Garde to my accounting system?

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Control Your Notifications

Go to Setup > Notifications and select the “Unmapped Sales Entry ” Toggle the slide to turn it ON or OFF and decide which roles should receive the email. If a user has access to several restaurants, we will roll up all sales mapping notifications into one email, but sales lines are separated into separate groupings by restaurant.