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Who: the store manager or whoever places commissary orders. When: your commissary order days — before the warehouse cutoff.

Creating and Submitting a New Commissary Purchase Order

1. Log in to the platform 0:00

Log in screen
  • Open the platform at app.munchinsights.com.
  • Log in using your assigned credentials.
  • Confirm you have access before proceeding to the ordering workflow.

2. Navigate to Purchase Orders under Invoices & Ordering 0:17

Purchase Orders under Invoices & Ordering
  • In the sidebar, open Inventory → Invoices & Ordering.
  • Select Purchase Orders.
  • Click New Purchase Order on the right side of the screen to begin a new order.

3. Review the restock order screen and stock suggestions 0:28

Restock order screen
  • The system may display a Create Restock Order view with suggested stock levels.
  • If inventory counts have not yet been entered consistently, the suggested stock values may be inaccurate.
  • For the initial rollout period, ignore the suggested stock quantities until the system has had time to learn accurate levels.

4. Open the commissary vendor 0:47

Commissary vendor selection
  • Go to Vendors.
  • Select the commissary vendor.
  • Select your commissary as the vendor.

5. Add items to the order 1:06

Adding items
  • Add the items you need to the purchase order.
  • Enter the quantities required for each item.
  • Do not rely on the suggested stock values yet if inventory counts are still being established.

6. Place and approve the order 1:14

Place order
  • Once all items and quantities are entered, press Review Order, check quantities, then press Place Orders.
  • Review the order for accuracy.
  • If everything looks correct, open the order under Needs Review and click Approve Order to send it to the commissary.

7. Understand the commissary review and fulfillment process 1:20

Commissary review
  • The commissary will review the order after submission.
  • They may confirm or deny the order (see Running the commissary) — once confirmed, you can no longer edit it.
  • If certain items are unavailable, those items may be removed from the order before approval.

8. Confirm invoice and inventory updates 1:36

Invoice and inventory
  • After approval, the invoice flows automatically into the invoicing system.
  • Inventory stock is updated automatically once the invoice is processed.
  • This replaces manual forms and helps centralize ordering and accounting.

Cautionary Notes

Do not rely on suggested stock levels until the system has been populated with accurate inventory counts over time. Inventory accuracy may take about a month to stabilize, depending on how consistently counts are entered.
  • This workflow is for your commissary vendor. For outside vendors, see Ordering & receiving.
  • Review the order carefully before approving to avoid submitting incorrect quantities or items.
  • Be aware that the commissary may remove unavailable items before final approval.

Tips

  • Keep a consistent inventory counting routine so suggested stock levels become accurate faster.
  • Use the platform instead of manual forms to reduce data entry and accounting errors.
  • Verify item quantities before clicking Approve to avoid rework.
  • Once the system is fully configured, use the centralized ordering workflow to streamline future vendor purchases and stock management.